Support

At Enchanted Casino, we want your playtime to be smooth and enjoyable. But sometimes, questions pop up or you might need a little help. That's perfectly okay! Our dedicated support team is ready and waiting to assist you with any queries or concerns you might have. We pride ourselves on offering friendly and effective help whenever you need it.

Getting in Touch

Reaching out is simple. We offer convenient ways for you to connect with our support agents:

Live Chat: Need a quick answer? Our Live Chat service is the fastest way to connect directly with a support agent. Look for the chat icon on our site to start a conversation almost instantly during operating hours.
Email Support: Prefer to send an email? You can reach us at support@enchantedsweeps.com . We aim to respond to all email inquiries as quickly as possible, typically providing a detailed answer to address your needs.

What We Can Help With

No question is too small! Our knowledgeable team is well-versed in all aspects of Enchanted Casino and is committed to resolving your issues promptly. Feel free to contact us about:

Your Account: Questions about registration, verification, or managing your profile.
Transactions: Assistance with deposits, understanding payment methods like Visa, MasterCard, American Express, Discover, JCB, or UnionPay, or checking on withdrawals.
Gameplay: Queries about how our games work, rules, or if you encounter any technical hiccups while playing titles from Pragmatic Play, Belatra Games, or Microgaming (Apricot).
Bonuses & Promotions: Clarifications on offers, like the welcome bonus mentioned in our Enchanted Casino review .

Quick Answers: FAQs

For immediate answers to common questions, we recommend checking out our Frequently Asked Questions (FAQ) section. It's packed with useful information covering a wide range of topics and might just have the solution you're looking for, saving you time.

We are genuinely committed to ensuring you have a positive experience. Don't hesitate to reach out – helping you is our priority!