VIP
A VIP program is Enchanted Casino’s way of recognizing and rewarding the players who play more often and bring energy to the site. Membership is about prestige as much as perks — VIPs get priority treatment, enhanced rewards, and tailored offers that aren’t available to casual players. Learn more about Enchanted Casino’s overall offerings here.
Exclusive Perks for VIP Members
VIP members enjoy personalized support via dedicated chat and a direct email channel, faster priority withdrawals, and higher betting limits for more flexible play. Unique promotions include custom bonuses, enhanced loyalty point accrual, and special reload offers. Enchanted’s promotions team also runs birthday gifts and refer-a-friend rewards that VIPs often receive on a better scale, with loyalty points redeemable for Enchanted Coins at a rate of 500 points per Enchanted Coin. Note that standard wagering requirements — such as the 25x rule on many daily and reload bonuses — still apply.
Tiered VIP Membership Levels That Reward Progress
The VIP program is tiered so loyalty pays off: entry levels offer access to improved bonuses and faster support, mid tiers bring higher monthly limits and exclusive offers, and top tiers deliver the most generous perks. Typical tiers include Bronze, Silver, Gold, Platinum, and Diamond, with benefits increasing at each step: faster processing times, larger bonus caps, priority access to promotions, and bespoke bonuses. Progress is based on play activity and point accumulation, encouraging regular play to unlock better rewards.
Luxurious VIP Experiences Worth Earning
VIPs receive invitations to members-only online events and seasonal promotions, plus tailored gifts that reflect play style and milestones. Examples include exclusive bonus packages, limited-time free spin bundles tied to popular titles, and curated prize drops. For fans of slot action, VIP promos often spotlight high-quality titles from providers like Pragmatic Play, such as Wolf Gold, which can appear in VIP rotations and special events.
Personalized VIP Service: Your Dedicated Account Manager
Top-tier members are paired with a dedicated account manager who handles everything from bonus offers to withdrawal questions. That manager provides one-on-one support, guidance on offers, and help resolving issues quickly. The aim is a seamless, white-glove experience that makes managing your account easier and more rewarding.
How to Become a VIP: Earn Your Invitation
There are two common paths to VIP status: consistent play that accumulates loyalty points and an exclusive invitation from the Enchanted team. Active players who regularly wager and climb the loyalty ladder increase their chances of reaching higher tiers. Alternatively, standout players may receive a direct invite based on their overall activity and engagement. If you want to be considered, use the casino’s chat or email support@enchantedsweeps.com to ask about your progress and potential perks.
As of August 13, 2025, Enchanted Casino is currently offline, and VIP program availability may be paused. If the site returns, VIP benefits and requirements will be confirmed on the site and by VIP support.
Enjoying VIP status is about recognition and better play experiences — more personal service, improved offers, and exclusive moments. For players who value priority treatment and richer rewards, the VIP path is designed to reward loyalty at every level.